- At the end of the signup process, on the "Thank You" page, click Users, then Add MS Exchange Users: Single. Alternately, if you're not at the "Thank You" page, you can log in to the Control Panel.
- Select the version of Exchange Server that you use. Click Submit.
- Enter information in the required fields for the new user, noted with an asterisk (*). All other fields are optional. Information in completed fields will appear in your company's GAL (Global Address List).
From this screen you can also make a user an administrator of the company. Administrators can add other users, activate additional services and change user passwords.
Click Save Changes to add the new user.
- Once your users are set up you will need to create a hosted Exchange mailbox for the CP Admin user. On the "Users list" page, find the row that contains your username. In the Actions column, click the drop-down arrow and select Exchange Enable. Hosted Exchange mailboxes will automatically be set up for all users you create.
- Change the mail record (MX) for your domain. To complete this two-step process you will need to:
- Set up forwarding while your DNS change takes effect. This ensures that no emails are lost while your DNS propagates globally.
- Update the MX records for your domain's DNS so emails are delivered immediately to your new mailbox.
If you will be migrating your users slowly over time, you will need a "Split Domain" setup which allows you to share your domain across two separate email servers.
- Setup Microsoft Outlook to connect to our Exchange servers.
Questions? Call us at (800) 967-3924 or send an
email to our support team.
