Every hosted Exchange mailbox on our system is assigned a unique AgileWaveCRM.com email alias. You can use this alias to avoid losing emails while either waiting for your MX record change to propagate or if you're using a split domain. You can find your alternate email address in the Control Panel (you must be an Administrator to have access to this information):

• Login to the Control Panel
• Click Manage Users
• Click the drop-down arrow and select "Outlook Setup"

The alternate email address for the user is located at the bottom of the page. Add this email address to your existing mail server as a forward.

We do not recommend that you store and forward email on your own server.

 

Questions? Call us at (800) 967-3924 or send an email to our support team.