Palm Treo Wireless ActiveSync

You can use the ActiveSync software on your Palm Treo to wirelessly synchronize your email inbox and calendar.

Prerequisites:

1. A AgileWaveCRM.com Exchange hosting mailbox.
2. Palm Treo device with ActiveSync software. ActiveSync is part of VersaMail - if you do not have VersaMail please contact your provider to obtain a copy.
3. Subscription to a data plan from your cellular provider.
4. Ensure you can access the internet from your device by opening up your web browser and going to http://www.google.com. If this does not work, contact your cellular provider to troubleshoot.

Installation Steps:
The following steps should be done on your Treo:

1. From the icon list, click VersaMail. If you do not come to a setup wizard, press the menu button, click Accounts at the top, then on Account Setup.
   
   
2. Click New to set up an account and use the following settings:
   • Account Name: AgileWaveCRM
   • Mail Service: Exchange ActiveSync
   • Username: <your primary email address>
   • Password: <your password>
   • Email Address: <your primary email address>
   • Mail Server: ActiveSync.MyOutlookOnline.com
   
   
   
3. Click Advanced and confirm the following values on the Incoming Server Settings page:
   • Port Number: 443
   • User Secure Connection (SSL): CHECKED
   
   
   
4. Click Next
   
   
5. On the Proxy Server Settings page:
   • Proxy Server: <blank>
   • Port Number: 80
   • Proxy authentication: Unchecked
   
   
   
6. Click Done
   
   
7. Click Sync. The length of time it takes to sync the first time will depend on the amount of data you have.

 

Questions? Call us at (800) 967-3924 or send an email to our support team.