Our hosted Microsoft Exchange service supports the new Apple iPhone via IMAP (Internet Message Access Protocol) and IMAP-S. This will allow you to access email on the Exchange server using the 'pull' email method.

To setup an IMAP client for Exchange 2003:
Incoming Server Name: mail.AgileWaveCRM.com
Outgoing Server Name: MX1.AgileWaveCRM.com
Username or Account name: <Your Primary Email Address: YourName@YourDomain.com>

To setup an IMAP client for Exchange 2007:
Incoming Server Name: exch1.AgileWaveCRM.com
Outgoing Server Name: MX1.AgileWaveCRM.com
Username or Account name: <YourName@YourDomain.com>

NOTE: To enable outgoing email, you need to tell your email client software that the outgoing server requires authentication and that it is the same as the incoming server settings.

If your ISP blocks port 25 you can set your email client to communicate with our SMTP server on port 587.

The iPhone does not currently support ActiveSync and is unable to access centralized calendars, contacts, or device controls.

It is important to note that synchronization must be initiated by the iPhone device, not by the server. As a result, ability to access new emails is not immediate. The device will sync with IMAP every 15 minutes by default.

 

Questions? Call us at (800) 967-3924 or send an email to our support team.